Company Vehicle Programs Administration Specialist Job at FCA, Auburn Hills, MI

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  • FCA
  • Auburn Hills, MI

Job Description

Company Vehicle Programs Administration Specialist Location Auburn Hills, MI : Join our thriving Company Vehicle Operations Team as a Program Administration Specialist, where your passion for precision meets unparalleled customer service. As a key liaison between our team and clients, you'll navigate the intersection of efficiency and excellence, ensuring a seamless experience for all stakeholders in our dynamic company vehicle program. Key Responsibilities: Assist with all aspects of program administration including order system management, VOIM, logistics, and supply chain interface, vehicle order tracking, VIP/Inpat/Expat, EL, PE, FD and UAW programs, Affiliate programs, Short Term Lease Program, out of state interims and special vehicle moves, insurance and mortgage letters, program reporting, customer interface on all program issues. Manage program reports on a daily/monthly basis. Collaborate with other Stellantis departments, employees, dealers, and auction houses as needed for problem resolution. Support the Programs Administration call center as a program liaison and serve as a point of escalation for issue resolution. Assist in identifying opportunities for program efficiencies and process improvements. Qualifications: Bachelor's degree Minimum 2 years customer service experience required Skills/Competencies:
  • Strong interpersonal and communications skills both written and verbal
  • Capable of interacting with all levels of employees effectively
  • Understand importance of prioritizing daily task
  • Time management skills
  • Highly organized, detailed & process oriented
  • Excellent analytical, customer service and problem-solving skills
  • Proficient in Microsoft Office
  • Must be able to keep sensitive information completely confidential and only access when job functions require it. EOE / Disability / Veteran
At Stellantis, we assess candidates based on qualifications, merit and business needs. We welcome applications from people of all gender identities, age, ethnicity, nationality, religion, sexual orientation and disability. Diverse teams will allow us to better meet the evolving needs of our customers and care for our future. Our benefits reflects the FCA commitment to helping you reach your personal and professional goals. In addition to an environment that promotes career development, we offer benefits for a healthy lifestyle and a rewarding future, designed to take care of you and your family, in various stages of life. As a global company, our employee packages will vary by country, customary norms and the legal entity into which you are hired.

Job Tags

Full time, Temporary work, Interim role,

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