Full-Time Center Associate Job at The UPS Store St Clair Shores, Michigan

azhUZFZGOEE1YzdnVWJRTnQ3Y0M2S0U5Smc9PQ==
  • The UPS Store St Clair Shores
  • Michigan

Job Description

The Full-Time Center Associate delivers world-class customer service to all retail customers by processing packages and/or packaging and processing packages. Other services we offer are, printing, notarizing, copying, faxing, laminating to name a few. The Associate expertly advises our valued customers by providing accurate information on our array of products, services, and best-value options and exhibits confidence by knowing best practices related to the industry. The ideal candidate has previous retail/hospitality sales experience, point-of-sale experience, strong computer and internet skills, a high school diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.

RESPONSIBILITIES

  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Continuously practices good listening skills with customers, UPS Store team members, and leadership
  • Takes ownership of the customer's shipping needs and offers viable solutions
  • Takes action to learn all product and service offerings, alternative solutions, and industry trends
  • Operates all equipment, software, and devices in an expert fashion and is willing to teach others
  • Maintains a clean, organized, and safe working environment
  • Stays current with web based training and best practices
  • Delivers outstanding customer service to walk-in customers and telephone inquiries
  • Empathizes and manages demanding, impatient, and/or frustrated customers to turn a stressful event into a positive experience
  • May open and/or close the store and perform end-of-day accounting, etc.
  • Packages shipments for safe arrival, including assembling stock boxes, building custom boxes, and properly cushioning contents
  • Takes ownership of customers’ packing, shipping, and/or print problems and offers viable solutions
  • Takes ownership of the customer's shipping needs and offers viable solutions

QUALIFICATIONS

  • High school diploma or GED required
  • Strong computer skills, including Microsoft Office and Adobe Suites
  • Strong verbal and written communication skills, including spelling and math
  • Prompt, reliable, and responsible
  • Able to lift 40+ pounds
  • Valid driver's license and reliable transportation

BENEFITS

  • Competitive wages and positive work atmosphere
  • Discounts on shipping
  • Flexible scheduling
  • Advancement
  • Casual and creative work environment
  • Free Parking
  • Flexible Schedule
  • Flexible Work Hours
  • Formal Ongoing Training Program
  • Formal On-the-Job Training Program

Job Tags

Full time, Casual work, Flexible hours,

Similar Jobs

American Income Life AO - Samantha Perry

Work from home Coverage Coordinator Job at American Income Life AO - Samantha Perry

 ...World of Virtual Insurance Pioneers! Ready to revolutionize your work-life balance and reach new heights? Join our dynamic virtual...  ...in the liberating flexibility of a personalized schedule and weekly pay. Dive into a fully remote position, freeing you from commutes... 

Booking with Brooke

Entry Level Travel Agent (Remote) Job at Booking with Brooke

 ...travel agency dedicated to curating personalized and unforgettable experiences for our clients. With a focus on exceptional service and...  ...planning their dream vacations while also having the opportunity to develop your own business. Key responsibilities include: Providing... 

Sioux Falls School District

Learning Adventure Preschool Opportunity... Job at Sioux Falls School District

 ...$17.85 per hour Pay Day Last working day of each month, in accordance with the payroll cutoff schedule. Hours Monday through Thursday, 8:00am to 3:30pm with a 30-minute unpaid break FTE .7 FTE, 28 hours per week, 9 months Calendar 2024-2025 Education... 

Ramp Health

Health & Wellness Coach - Part Time Job at Ramp Health

 ...Job Title: Onsite Health & Wellness Coach, Part Time - one 10 hour day per week in New York City Job Purpose: The wellness coach provides onsite, comprehensive wellbeing and injury prevention services that engage individual employees and the clients whole employee... 

San Mateo County Community College District

Economics Instructor (Full-time Tenure-Track Faculty Position) | San Mateo County Community College District Job at San Mateo County Community College District

 ...Economics Instructor (Full-time Tenure-Track Faculty Position) San Mateo County Community College District Posting Number: 2014379F Department: Social Science / Creative Arts SKY (DEPT) Location: Skyline College Position Number: 2F0087 Percentage...