MS Dynamics CRM Functional Consultant Job at Cymansys Solutions LLC, Juno Beach, FL

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  • Cymansys Solutions LLC
  • Juno Beach, FL

Job Description

Senior Functional Consultant MS Dynamics CRM

Location: Juno Beach FL (Onsite from day 1)

Duration: 6 12 months

Functional JD:

  • As a vital part of the CRM team, the Functional Consultant will help develop strong business cases supported by compelling value propositions while demonstrating how clients can realize substantial value by transitioning from Microsoft Dynamics CRM 2012 to newer solutions.
  • Ideal Candidate should know Dynamics CRM 2012 Sales and Call Center data model, Should help us in building Entity Relationship diagrams. Should have knowledge about backend databases SQL Server 2012 ability to create and run complex queries to fetch data from Dynamics and help in migration
  • He/She should have experience using SCRIBE Insights and its adapters.

Responsibilities:

  • Provide input and advice regarding the capabilities, functions, and features of transitioning from Microsoft Dynamics CRM 2012 to newer Solutions.
  • Conduct hands-on analysis of legacy components within Microsoft Dynamics CRM 2012.
  • Build positive client relationships by developing an understanding of the client's business processes and how they utilize CRM 2012.
  • Develop analytical and insightful recommendations to support the phase-down strategy and ensure a smooth transition to newer CRM systems.
  • Perform requirements gathering and Business Process Analysis, focusing on identifying areas for improvement and transition.
  • Understand customer requirements and advise the project team on complex solutions architecture for moving away from CRM 2012.
  • Participate as the technical expert in proposal development and presentations to prospective clients looking to transition.
  • Deliver presentations to all levels of management, explaining the phase-down strategy and benefits.
  • Excellent communication skills; ability to interact with all levels of employees including C-level.

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